Delivery & Tracking
Ordering & Deadlines
Order by 14:00 for same day dispatch
(Later orders are dispatched when possible: see landing page on the day)
Overnight delivery to most of the UK
(Wales, England, southern parts of Scotland)
Free delivery to mainland UK when ordering 3 or more bottles
(Otherwise £4.99 to mainland UK*)
- We delivery Mon-Sat with the APC and DPD networks
UK Mainland 1-Day: England, Wales & Southern parts of Scotland
UK Mainland 2-Day: AB25, AB31, AB33-35, AB41, TR21-25
Scottish Highlands: AB36-38, AB55-56, FK17-21, IV1-99, KW0-14, PA20-40, PH15-41, PH45-99
Scottish Islands: HS1-9, KA27-28, KW15-17, PA41-80, PH42-44, ZE1-3
Northern Ireland: BT* SNS is in Winemark and Russell's Food & Wine stores. See map here!
Please contact us if you have questions or if anything has gone wrong:
- Chat function on the website
- Email email@example.com
- WhatsApp us on 07379000878
All delivery times are estimates as provided by our courier and may change without notice. Please order in advance of any event you are planning.
Please contact us directly if you believe that any items or parcels are missing.
It is important that you keep all packaging material, as we will require photos of
- the shipping label on the box
- the box itself showing bottles and filler material as packed
We take photos of order as they are packed to enable us to go back and see what was sent, to enable tracking of where something may have disappeared.
The couriers use GPS tracking all the way to point of delivery, so a parcel is rarely lost. We also photograph all boxes before they are closed for dispatch.